Last Updated
January 2026 — This document sets out the terms of use for cibaj app.
Introduction & Consent
Welcome to cibaj app. These terms and conditions ("Terms") apply to the use of cibaj app and all of its services. By creating an account, logging in, or using any of our services, you automatically agree to these Terms.
We strongly encourage you to read these terms and conditions in full. If you disagree with any of the terms, please refrain from using cibaj app's services. cibaj app reserves the right to make changes to these terms at any time, and all changes take effect immediately upon publication.
Important: By using cibaj app, you confirm that you are at least 18 years of age and that you have read and understood these terms.
Account Register
To register an account on cibaj app, you must provide accurate and complete information. Registering with false or misleading details is strictly prohibited, and any such account may be cancelled at any time.
Account registration terms
- Each individual may only create one account. If multiple accounts are created, all accounts and any accumulated bonuses will be forfeited.
- During registration, you must provide your correct name, date of birth, email address, and mobile number.
- Keeping your account password confidential is your responsibility. Sharing access to your account with anyone else is prohibited.
- A national ID or other valid government-issued document may be required for identity verification (KYC).
- If your account details change, please update them as soon as possible.
Withdrawals may be restricted until your identity is verified. Please complete verification as soon as possible.
Eligibility & Age Requirement
Cibaj app services are available to users aged 18 and above only. Minors are strictly prohibited from participating in any gaming or betting activity. We may request proof of age at any time.
Eligibility Criteria
- Minimum age requirement is 18.
- Online gaming and betting must be legally permitted in your jurisdiction.
- You must be of sound mind — avoid placing bets while under the influence of drugs or alcohol.
- Anyone banned by cibaj app is not permitted to create an account.
Anyone found to have falsified their age to create an account will have all funds and bonuses forfeited, and legal action may be taken.
Betting & Gaming Rules
All bets and gaming activity on cibaj app are governed by specific rules. Once a bet is confirmed, it generally cannot be changed or cancelled.
Sports Betting
- Each betting market has its own rules, which you should review before placing a bet.
- If a match is cancelled, bets are generally voided and stakes are refunded.
- Odds change rapidly in live betting. Once a bet is confirmed, it stands at the odds accepted at that time.
- Cibaj app reserves the right to void any bet placed at incorrect odds caused by a technical error.
- Coordinated betting on a single match from multiple accounts is prohibited.
Casino & Slots
- All casino games use a Random Number Generator (RNG) to ensure fair and unbiased outcomes.
- If a game is interrupted due to a network issue, the outcome will be determined based on the system log.
- In the event of any dispute regarding game rules, the system log will be treated as the definitive record.
All cibaj app games are regularly verified through third-party audits, ensuring fair play.
Payments & Transactions
Deposits and withdrawals on cibaj app are fast and convenient. However, certain rules must be followed when conducting transactions.
Deposit
- Deposits can be made via Mobile Banking, e-wallets, or direct bank transfer.
- Minimum deposit amounts vary depending on the payment method.
- Deposits are generally credited to your account instantly.
- Deposits from third-party accounts are not permitted. Please use only your own account.
Withdrawal
- Identity verification (KYC) must be completed before making a withdrawal.
- Withdrawals can only be made to the same payment method used for the deposit.
- Maximum withdrawal limits vary according to the user's VIP level.
- Additional documentation may be requested to verify withdrawals in cases of suspicious transactions.
- If money laundering or fraud is suspected, transactions may be suspended and the relevant authorities notified.
Bonuses & Promotions
Cibaj app regularly offers a variety of bonuses and promotional deals. These offers are subject to specific terms, and individual wagering requirements apply to each one.
General Bonus Terms
- Each bonus has its own wagering requirements. Bonuses cannot be withdrawn until those requirements are met.
- Bonuses are for personal use only — sharing or transferring them to others is strictly prohibited.
- Any attempt to claim bonuses through multiple accounts will result in all bonuses being forfeited.
- The welcome bonus is available once only, on your first deposit.
- If wagering requirements are not met before a bonus expires, the bonus will be cancelled.
- Cibaj app reserves the right to modify or discontinue any bonus offer at any time.
Read the full terms of any offer before using a bonus. Contact support for details on wagering requirements.
Responsible Gaming
Cibaj app takes responsible gaming very seriously. We want every member to enjoy gaming in a healthy, controlled way. It is important to remember that gaming is a form of entertainment, not a source of income.
- Set a daily budget in advance and stick to it strictly.
- After a loss, do not immediately try to recover by placing larger bets.
- You can use the self-exclusion tool on cibaj app to take a break from your account for a set period of time.
- Set deposit limits to keep your spending under control.
If you feel that gaming is getting out of your control, contact our support immediately or Responsible Gaming Get detailed help on the page.
Privacy & Data Protection
Cibaj app places the highest priority on protecting your personal information. Our full privacy policy Privacy Policy Available on the page.
- Your personal information will be used solely for the purpose of providing our services.
- Information is not shared with third parties, except where required by law.
- All data is protected by SSL encryption.
- Even after an account is closed, relevant data may be retained for a specified period for legal purposes.
Prohibited Activities
The following activities are strictly prohibited on cibaj app. Violations may result in permanent account closure and potential legal action.
- Multiple accounts: Multiple accounts registered under the same person's name.
- Collusion: Colluding with other players.
- Bot Usage: Using automated software or bots to play games.
- Money Laundering: Using the platform for illegal money laundering.
- Hacking: Attempting to gain unauthorized access to the system.
- Bonus Abuse: Strategic betting for the sole purpose of collecting bonuses.
- False Information: Using a false identity during registration.
- Underage access: Assisting anyone under 18 to access or use an account.
If any prohibited activity is detected, all funds and bonuses in the account will be forfeited.
Account closure and suspension
Cibaj app reserves the right to close or suspend any account at any time and for any reason, particularly in cases of rule violations.
You can also close your account yourself
- You can voluntarily close your account by contacting support.
- Any remaining balance must be withdrawn before closing your account.
- Once self-exclusion is active, the account cannot be reactivated before the specified period ends.
Reasons for closure by cibaj app
- Violation of these terms and conditions.
- Suspected fraud or deceptive activity.
- Repeated involvement in prohibited activities.
- Failure to verify identity or providing false information.
Changes to Terms
Cibaj app may update these terms and conditions at any time. Any changes will be published on this page and will take effect immediately upon publication.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
- If you do not agree to the updated terms, you will have the option to close your account.